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Refund requests must be made within 45 consecutive days of receipt of funds and will only be issued for amounts over $10.00.
On this page, you will find forms for filing specific complaints related to things we do such as lobbying registration and securities regulation. You will also find a general complaint form.
If you can file a complaint using the specific form, that is helpful. Those specific complaint forms ask for information that we need to investigate specific kinds of violations of the law. The general complaint form only asks for general information. That means that if you file a general complaint form we may need to come back and ask you either to fill out the specific complaint form or to provide information that you would have included on the specific complaint form.
Before filing a general complaint with us, you may want to review our "We Don't Do That" and "Where Can I Find Help?" pages. There are things we do not regulate or administer because we have not been authorized by the General Assembly to do them. In many instances, other government and non-governmental agencies may be able to help you when we cannot help you.
Secretary of State Office Will Delay Opening to Public Friday, February 21st until 10 am:With weather predictions of extremely cold temperatures than can cause icing of roadways, the Secretary of State's office will delay opening to the public on Friday, February 21st until 10 am. This is for the safety of the public and our employees. In person transactions will resume at that time. All online services remain available. Thank you.
Beware of Misleading Mailings: With most Annual Reports due in April, this is the season to be on the lookout for misleading mailings. The three most common deceptive mailings we see at the NC Secretary of State’s Office are solicitations to file Annual Reports, Prepare Annual Minutes, or Obtain a Certificate of Existence. These mailings generally charge exorbitant fees, well above what it would cost to file on your own. Our misleading mailing section goes into more detail about how to spot one.
If you are a general customer, take this Customer Service Satisfaction Survey so we can better serve you. It is completely anonymous.Your responses will only be used to guide policy and help us improve the customer experience. When you click the link, it will open the survey in another tab so you can complete your business before taking the survey. Thank you so much for your time.It makes a difference!
If you are a online filer, take this Customer Service Satisfaction Survey so we can better serve you. It is completely anonymous.Your responses will only be used to guide policy and help us improve the customer experience. When you click the link, it will open the survey in another tab so you can complete your business before taking the survey. Thank you so much for your time.It makes a difference!