Issues related to utilities
North Carolina Utilities Commission
The North Carolina Utilities Commission regulates public utilities’ rates and services in North Carolina. The Commission’s website has a page that explains what the Commission does and does not regulate. Contact information for the Utilities Commission:
Contact Information
Physical address: 430 North Salisbury Street, Dobbs Building, 5th Floor, Raleigh, NC 27603-5918
Mailing Address: 4325 Mail Service Center, Raleigh, NC 27699-4300
There is also a North Carolina Utilities Commission Public Staff. Their website says the Public Staff helps resolve disputes with utility companies. They may be able to help you with issues related to: phone service providers, electricity, natural gas, motor carriers (movers), and water and sewer. Their website also lists utility issues that they can’t help with and tells you who can help.
To Contact the Public Staff:
North Carolina Utilities Commission Public Staff
Mailing Address:
4326 Mail Service Center,
Raleigh, NC 27699-4300
Street Address:
430 North Salisbury Street,
Raleigh, NC, 27603
919-733-9277 or Toll-Free 866-380-9816
U.S. Federal Communications Commission (FCC)
The FCC regulates radio, television, wire, satellite, and cable communications. Their website includes a section for consumers where you can file complaints. You can also find consumer information and guides.To contact the FCC:
Federal Communications Commission
45 12th Street SW, Washington, DC 20554
Phone: 1-888-225-5322
TTY: 1-888-835-5322
ASL: 1-844-432-2275 or 1-202-810-0444
Fax: 1-866-418-0232
Federal Communications Commission