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Official website of the State of North Carolina

Health Care, Health Care Facilities or Personnel

North Carolina Department of Health and Human Services (NC DHHS)

  • Signing up for: Medicaid (health care), food stamps, child care assistance, and other support programs
  • Reporting child or elder abuse
  • Getting a copy of your birth certificate
  • Child support
  • Nursing home regulation
  • Restaurant and other inspections
  • Assistance for people with disabilities
  • And much much more!

To find programs and people to help you:
DHHS Customer Service: 1-800-662-7030
DHHS Customer Service

HHS Division of Health Service Regulation

HHS has a division that oversees medical, mental health, emergency medical services, and local jails. They check to see that people receiving care in those facilities are safe and receive appropriate care.

Here’s the contact information if you want to make a complaint:

HHS Division of Health Service Regulation
Complaint Intake Unit
2001 Mail Service Center
Raleigh, NC 27699-2001

Complaint Hotline: 1-800-624-3004(within N.C.) or 919-855-4500
HHS Division of Health Service Regulation