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NC SOS





Where is my UPS package?

More and more the Secretary of State’s Office is getting questions regarding where their UPS package is. The Authentication staff processes the documents within 2-3 business days and returns the documents using the self-addressed stamped envelope or pre-paid courier label provided. Once it leaves our office we have no control over where it is located.

There have been a lot of issues surrounding UPS tracking and delivery. When we investigated and asked the question, “I am the Shipper, and I need to know where this package is.” The response we received online was not encouraging and is available by clicking the question above – the second paragraph is most important. When determining which courier to use, please take this notice into consideration.

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