Online Resales Manual

Business Registration

Frequently Asked Questions

The Frequently Asked Questions page has 21 questions and answers about Online Ticket Resales in North Carolina.

The 21 questions and answers are listed below

I have questions about selling tickets I bought. Can you answer them?

We can only answer a limited set of questions about ticket sales. There are several laws that apply and we only have duties with respect to one of them. So, that means we can only answer questions about the law for which we have some responsibility.

You can read the laws about ticket sales and resales on the North Carolina General Assembly's website. See § 14-344 Online Resale of Admission Tickets..

An event venue can ban resale of tickets at a higher price than the face price for a specific event. If that happens, it would be against the law for you to resell tickets for that event at a higher price.

I want to find out if higher priced ticket resales are banned for a specific event. How can I do that?

You can:

Go to the venue’s website;

Go to the primary ticket seller’s website (if it’s different from the venue); or

Call us at: 919-814-5400.

What has to happen before higher price ticket resales can be banned?

The venue has to:

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