General Counsel Manual
Where can I find help?
At the top of the Where Can I Find Help page, is the question: If You Can't Help Me, Where can I find help?
Many people think that the North Carolina Department of the Secretary of State does things that we simply do not do.
Sometimes this is because in other states, the Secretary of State does do that. For example, we do not handle election matters such as voter registration, voting and polling places, but many Secretaries of State do. In addition, although the popular view may be that government regulates everything, the fact is that it does not. In some instances, the truth is that no government agency will be able to help you.
So, this page provides referral information for common complaints and questions we get that we cannot help with. The listed agencies and organizations are those to which we refer people if they write to us or call us and one of these entities may be able to help. It also includes information about getting an attorney if you do not have one.
Please realize that if we are referring you to someone else, it is because we do not have the legal authority to assist you and we are not experts in the topic of your concern. We cannot guarantee that the other agency or organization can help you.
Other Help
This is a list of hyperlinks.
- Consulting with a Private Attorney
- Legal Aid
- Legal Aid Self-Help Resources
- North Carolina Department of Justice
- Federal Trade Commission (FTC)
- U.S. Consumer Financial Protection Bureau (CFPB)
- Health Care, Health Care Facilities Personnel
- North Carolina Department of Insurance
- North Carolina Department of Military and Veterans Affairs
- Utilities, Household Movers, Privately-Owned Buses and Ferries
- Taxes, Tax Scams, and Tax Fraud
- Employment Related Issues
- North Carolina General Assembly
- U.S. Congress